Zbin Privacy Policy — How Your Information Is Protected

Zbin collects the information below to provide you with our services. We only ask for what we genuinely need — nothing more.

Registration & Identity Information:

• Full name, date of birth, and gender
• Mobile number and email address
• Current Address & Country
• National ID or passport details (for KYC verification)

Financial Transaction Details:

• Deposit & Withdrawal History
• Partial payment method details (full account numbers are never stored)
• Transaction time, amount & currency

Behavioral usage data:

• Login timestamps and IP address
• Device information (model, operating system, browser)
• Game Play & Betting History
• Support chat and communication records

Zbin collects your data for specific purposes — not just to store it. Here is a clear breakdown of exactly why:

• Service Delivery: To manage your account, process payments, and deliver gaming services.
• Identity Verification: For the KYC process to prevent fraudulent accounts and unauthorized activity.
• Security: To detect suspicious activity and prevent money laundering.
• Support: To provide the right support in resolving your issues.
• Improvements: Usage analytics to improve your platform experience.
• Legal obligations: To comply with orders from licensing authorities or courts.

Zbin follows the highest industry standards to protect your data — not just in words, but technically:

How Long Is Your Data Retained? Data for active accounts is retained for as long as the account remains open. After account closure, it may be kept for up to 5 years in accordance with licensing laws. Financial transaction records are retained as required by regulatory authorities.

Zbin strictly controls who your data is shared with and under what circumstances.

Cookies are used on the Zbin website and app. A cookie is a small data file stored in your browser that helps make the site easier to use.

To manage cookies, go to the "Privacy Preferences" section in your account settings, or block cookies directly through your browser settings.

As a Zbin member, you have full control over your personal data. Contact support to exercise any of the rights listed below:

• Right to access: You may request to view the information Zbin holds about you.
• Right to rectification: You may request corrections to any inaccurate information.
• Right to erasure: You may request deletion of your data after account closure (subject to legal obligations).
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to the use of your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

Zbin strictly prohibits access to its services by anyone under the age of 18. We are actively committed to protecting minors.

• Age is verified at the time of registration.
• Age is verified using a government-issued ID during the KYC process.
• If a minor is detected, the account is closed immediately.

Zbin may update this privacy policy as needed. When changes are made:

• Members will be notified by email before any significant changes take effect.
• The "Last Updated" date at the top of the page will change.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about our Privacy Policy, please contact our Data Protection team:

• Email: privacy@zbin.bet
• Support: Mention "privacy" in live chat
• Response Time: Typically within 2–5 business days

Formal requests for data deletion or correction submitted by email are processed promptly. Please include your registered email address and account ID in the request.